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Whistleblowing System (WBS) is a mechanism for the Company to handle reporting of alleged violations or fraud that has the potential to harm the Company or other matters that violate the code of ethics and/or the laws and regulations.
To further increase stakeholders’ value concerning the GCG implementation, the Company implements a Whistleblowing System (WBS). WBS provides a means for anyone to report any allegations of illegal, immoral behavior or other practices within the Company that are illegal and deviate from the Company’s Code of Conduct or applicable law.
Any person who feels restless or sees something that is not in accordance with the Code of Conduct/applicable law/a violation of the rules can:
Information that can be reported through the Whistleblowing System includes:
To support the follow-up steps, the whistle-blower should explain about:
The whistleblower (internal or external) is required to submit a clear and accountable report to be proven, considering the following matters:
Submission of violation report can be submitted through:
Handling Mechanism of Whistleblowing System
The person in charge of WBS is the Internal Audit Unit. Each incoming complaint will be managed by Internal Audit Unit for further action. In following up on violation reports, Internal Audit Unit can also coordinate with other relevant units. Regarding whistleblower protection, the Company guarantees the confidentiality of information and identities and provides protection for the whistleblower.
The Internal Audit Unit, as the managing party of WBS, guarantees whistleblowers. The whistleblower is allowed not to provide his/her identity, but if he/she provides his/her identity, this compliance channel will be able to report the results to the complainant or request additional information if needed.
The Company guarantees the confidentiality of information and identity as well as provides legal protection to the whistleblower for reports that have been properly verified.
During 2022, there was no reporting of violations through WBS.